Terms of service

Terms of Service

Overview

Welcome to Spec Boutiq.

Throughout this website, the terms “we”, “us”, and “our” refer to Spec Boutiq. By accessing our website or purchasing from us, you agree to these Terms of Service.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before using our website or services. If you do not agree to these Terms, you may not access the website or use our services.

1. Products & Services

We strive to display our products, colours, images, and descriptions as accurately as possible. However, actual colours and product appearance may vary depending on your screen settings and device.

All products are subject to availability. We reserve the right to discontinue or limit products at any time without notice.

Prescription lenses and custom optical products are manufactured according to customer specifications and may differ slightly from digital previews or examples.

2. Orders

By placing an order, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the selected payment method
  • You are purchasing for personal use and not for resale

We reserve the right to refuse, limit, or cancel any order at our discretion, including suspected fraudulent transactions or pricing errors.

Once an order has been processed or custom work has started, cancellation may no longer be possible.

3. Pricing

All prices are listed in South African Rand (ZAR) unless otherwise stated.

Prices may change without notice.

Shipping fees, taxes, customs charges, or courier costs may apply and will be displayed where applicable during checkout.

4. Shipping & Delivery

Delivery times are estimates only and are not guaranteed.

Spec Boutiq is not responsible for delays caused by:

  • Courier companies
  • Customs processing
  • Loadshedding
  • Weather conditions
  • Public holidays
  • Events outside our control

Risk and ownership of products pass to the customer once the order has been handed to the courier or delivery provider.

5. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Prescription lenses, custom-made optical products, personalized items, and certain hygiene-related products are non-returnable unless defective or incorrectly supplied.

6. Intellectual Property

All content on this website, including logos, branding, images, graphics, text, product descriptions, and designs, remains the property of Spec Boutiq unless otherwise stated.

No content may be copied, reproduced, distributed, or used without written permission.

7. Third-Party Services & Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites.

Use of third-party services is at your own risk.

8. Limitation of Liability

To the fullest extent permitted by South African law, Spec Boutiq shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Nothing in these Terms excludes any rights granted under the Consumer Protection Act (CPA) of South Africa.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable South African privacy legislation, including POPIA.

10. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with website security
  • Submit false or misleading information
  • Copy or misuse website content
  • Upload malicious software or harmful code

We reserve the right to suspend or block access to users who violate these Terms.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes become effective once published on this website.

12. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

13. Contact Information

Spec Boutiq
F6 Bethlehem Medical Centre
4 De Leeuw Street
Bethlehem
Free State
South Africa

📧 marikleynhans@yahoo.co.uk
📞 064 535 3393